Last updated: 29/12/2025
This Privacy Policy (“Policy”) describes how dropR (“we”, “us”, “our”) collects, uses, discloses, and protects personal information when you use dropR (the “Service”). By using the Service, you agree to the practices described in this Policy.
1) Information We Collect
1.1 Information You Provide
- Account information: such as username, email address, password (stored in hashed form), and profile details you choose to provide.
- User Content: videos, thumbnails, titles, descriptions, comments, messages, and other content you upload or submit.
- Communications: information you provide when you contact support or communicate with us.
1.2 Information We Collect Automatically
- Usage data: pages viewed, videos watched, search queries, referring URLs, and interactions with features.
- Device and log data: IP address, browser type, device identifiers, operating system, timestamps, and approximate location (e.g., derived from IP).
- Cookies and similar technologies: described in the “Cookies” section below.
1.3 Information From Third Parties
If we integrate third-party services (e.g., analytics, login providers, payment processors), those services may provide us information consistent with their policies and your settings. Examples include fraud signals, analytics insights, or authentication tokens.
1.4 Sensitive Information
Please do not upload sensitive personal information (e.g., government IDs, health data, financial account numbers) unless specifically requested by our support team and strictly necessary. If you upload content containing sensitive data, you understand it may be viewed by others depending on your privacy settings.
2) How We Use Information
We use personal information to:
- Provide, operate, maintain, and improve the Service (including processing uploads and generating thumbnails/transcodes).
- Create and manage accounts, authenticate users, and provide customer support.
- Personalize content and improve user experience (e.g., remembering preferences).
- Measure performance, analyze usage trends, and develop new features.
- Detect, prevent, and address fraud, abuse, security incidents, and policy violations.
- Comply with legal obligations and enforce our Terms and Community Guidelines.
- Communicate with you about the Service, updates, security alerts, and administrative messages.
Legal Bases (EEA/UK)
If you are located in the European Economic Area (EEA) or the United Kingdom, we process personal data based on one or more legal bases, such as: contract necessity (to provide the Service), legitimate interests (e.g., security, analytics, improving the Service), consent (e.g., certain cookies), and legal obligations.
5) Data Retention
We retain personal information for as long as necessary to provide the Service and for legitimate business purposes, such as maintaining security, complying with legal obligations, resolving disputes, and enforcing our agreements.
Retention periods vary depending on the type of data, the purpose of processing, and legal requirements. For example, logs may be retained for security and fraud prevention, while account data may be retained while your account is active.
6) Security
We take reasonable measures to protect information from unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission or storage is 100% secure. You are responsible for keeping your account credentials confidential and using a strong password.
7) Your Rights and Choices
7.1 Account Controls
- You can update certain profile information through your account settings (if available).
- You can delete or make videos private using the Service features (if available).
7.2 Access, Correction, Deletion
Depending on where you live, you may have rights to request access to, correction of, or deletion of your personal information, or to object to or restrict certain processing. You may also have the right to data portability.
To exercise these rights, contact us at contact@dropr.co. We may need to verify your identity before responding.
7.3 Consent and Marketing
Where we rely on consent (for example, certain cookies), you can withdraw consent at any time through cookie settings or by contacting us. If we send marketing emails (if applicable), you can opt out using the unsubscribe link in those messages.
7.4 Do Not Track
Some browsers offer a “Do Not Track” signal. Because there is no consistent industry standard, we do not respond to Do Not Track signals in a uniform way.
8) International Transfers
We may process and store information in countries other than your own. When we transfer personal information internationally, we take steps to protect it as required by applicable law, such as using standard contractual clauses where appropriate.
9) Children’s Privacy
The Service is not intended for children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us so we can take appropriate action.
10) Changes to This Policy
We may update this Policy from time to time. If we make material changes, we will provide notice as required by law, such as by posting the updated Policy on this page with a new “Last updated” date. Your continued use of the Service after the changes become effective means you accept the updated Policy.
11) Contact
If you have questions or requests regarding this Policy, contact: contact@dropr.co.
Optional GDPR/UK Addendum (If Applicable)
If you are located in the EEA/UK, you may also have the right to lodge a complaint with your local data protection authority. If you believe our processing of your personal data violates applicable law, please contact us first so we can try to resolve your concern.
Data controller: dropR
Contact: contact@dropr.co